You have 15 calendar days since you received your order to be able to return a product.
Remember that we can not accept returns of underwear, swim clothes or headphones because hygiene reasons.
How can I return it?
You can return any product whenever it is unused, and in perfect condition.
With the original labels as you received the product
Easy returns. Only 3 steps.
To return a product, just send us an email or fill out the contact form (below) indicating the number or reference of the order and the item you want to return.
We will answer you informing you of the whole process.
Prepare the return
You will have to send us the product you want to return by the transport company you want. The shipment is paid by the customer.
Only for Spain: We offer you the collection service of Seur with a cost of € 7 that we will deduct from the refund.
We process the return
When we receive the package and verify that everything is correct, we will provide you with a voucher or discount coupon so that you can make the purchase you want again or return the money of the products if you have indicated it in the return request. This refund will be made in the same way you paid it.
Do you have any doubt?
If you need more information,
You can call us:
+34 947 10 85 73